Your information
Privacy Policy
GO LIVE respects your privacy. This policy explains, in plain language, what personal information we collect through this website and how we use it.
1. Information we collect
When you contact us, request information or submit an enquiry, we may collect your name, business name, telephone or WhatsApp number, email address and the information you provide about your business. Our hosting and security providers may also process basic technical information such as your device, browser and IP address.
2. How we use it
We use personal information to respond to enquiries, discuss and provide our website services, communicate with clients, maintain and secure the website, meet legal obligations and keep appropriate business records.
3. Marketing
We may send you GO LIVE news or offers when you have chosen to receive them, or where applicable law otherwise permits us to do so. Sending an enquiry does not automatically subscribe you to marketing. You may opt out at any time by using the unsubscribe option in a message or contacting us.
4. Sharing information
We may share information with trusted providers that help us operate the website, email, hosting and communication services, including WhatsApp when you choose to contact us there. We may also disclose information when required by law. We do not sell personal information.
5. Storage and security
We keep information only for as long as reasonably necessary for the purpose for which it was collected, our business records or legal requirements. We take reasonable technical and organisational steps to protect it, although no online service can guarantee absolute security.
6. Your rights
Subject to the Protection of Personal Information Act, 2013 (POPIA), you may ask us to confirm whether we hold your information, request access or correction, ask for deletion where appropriate, object to certain processing or withdraw consent. Contact us using the details below.
7. External services
This website may link to services operated by other organisations, including WhatsApp. Their own privacy terms apply when you use those services.
8. Contact
For privacy questions or requests, email hello@golive.company.